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Privacy Policy

At Rivo Casino, we value your trust and respect your right to privacy. This Privacy Policy describes how we collect, store, and process the personal data you provide when using our website or services.

Data Collection and Storage

We may collect various types of information about you, including:

  • Contact details (name, email address, phone number);
  • Account information (username, password);
  • Transactional data (game history, betting activity).

This data is stored securely on our servers and may be processed by authorized personnel to provide services related to your account.

Purpose and Use of Data

We use the collected data for the following purposes:

  • To verify identity and create an account;
  • To process transactions and maintain game records;
  • To communicate with you about promotions, bonuses, or updates.

Your personal data will not be shared with third-party organizations outside our group without your explicit consent.

Data Security Measures

We take every precaution to protect your data from unauthorized access. Our website is protected by:

  • HTTPS encryption (TLS protocol);
  • Secure password storage;
  • Regular security audits and software updates.

Cookies and Analytics Tools

Our website uses cookies and analytics tools to collect information about your browsing behavior, including:

  • Website usage statistics;
  • Error tracking;
  • Browser type and version.

These cookies do not store personal data. You can opt out of cookie collection by adjusting your browser settings.

Marketing Communications

We may send you marketing communications regarding our services or promotions if we believe this is a legitimate interest for providing you with the best gaming experience.

You have the right to:

  • Opt in or out of promotional emails;
  • Unsubscribe from marketing communications at any time.

Account Deletion and Data Removal

If you wish to close your account, please contact us using our support email address. We will delete all personal data associated with your account within 30 days of receiving your request.

Your Rights under GDPR

We respect the rights granted by the General Data Protection Regulation (GDPR), including:

  • Right to access and correct data;
  • Right to erasure and data portability;
  • Right to object to processing.